Terms and conditions

Paper Trails, distributed under license by company Maciej Orłowski has its head office at Orlich Gniazd 3/13, 01-493, Warsaw, and is registered in CEiDG in Poland under number PL5223053438 (NIP) and 363663966 (REGON). E-mail: hellopapertrails@gmail.com

1. Applicability

1.1 These General Terms and Conditions apply to all offers, agreements and orders for the delivery of goods by Paper Trails, which have taken place or have been effected via the Paper Trails website and related subdomains, between Papert Trails and other party.

1.2 By placing an order as well as by accepting an offer made by Paper Trails, other party will always and exclusively accept applicability of these General Terms and Conditions, to the express exclusion of any general terms and conditions of its own.

1.3 Any deviations from and/or additions to these General Terms and Conditions will only apply if and insofar as Paper Trails has expressly accepted them in writing. The deviation and/or addition exclusively concerns the delivery on account of which acceptance has taken place.

1.4 In these General Terms and Conditions, an email also counts as a written statement.

1.5 Where in these General Terms and Conditions reference is made to consumer purchase, it means: the sale concluded between Paper Trails and other party with reference to personal property, whereby other party is a natural person, not acting in the execution of profession or business.

2. Offer and acceptance

2.1 Any offers by or on behalf of Paper Trails made in any way whatsoever (orally, in writing, electronically, digitally, etc.), are free of obligation and apply as long as supplies last.

2.2 Paper Trails is competent to revoke any offer within five workdays of receiving other party’s acceptance. Paper Trails has the right to remove offers from the website and cancel deliveries.

2.3 If other party’s acceptance deviates from Paper Trails's offer, even if it only concerns minor points, no agreement will be concluded, but it shall be understood as an offer made by other party.

2.4 An offer made by other party will not be deemed to have been accepted by Paper Trails until Paper Trails has confirmed it in writing.

2.5 Paper Trails’s offers and/or quotations will not apply to repeat orders or new orders.

2.6 Other party will have accepted an offer by Paper Trails if it has entered its account information (customer information) on Paper Trails's website and placed an order.

2.7 After an order has been placed by other party, Paper Trails will send an order confirmation with an invoice.

3. Price

3.1 Paper Trails charges prices as they are displayed on the website, unless expressly agreed otherwise in writing. The prices stated on the website are inclusive of VAT and exclusive of delivery charges.

4. Payment

4.1 Insofar as not agreed otherwise in writing, payment shall be made before the agreed due date, by credit card (Visa or MasterCard), Paypal, by depositing the amount into or transferring it to an account stated on the invoice, or by some other pre-arranged method of payment.

4.2 Without prejudice to any other relevant rights to which Paper Trails is entitled, other party will be in default without requiring notice of default or judicial intervention, if other party fails to pay the money due on time and/or fully, or otherwise imputably fails in the fulfillment of its obligations towards Paper Trails.

5. Delivery, Risk

5.1 Unless expressly agreed otherwise in writing, delivery will only take place after other party has fully paid the invoice amount.

5.2 Paper Trails determines shipping mode and shipping route.

5.3 Other party has the obligation to purchase the goods.

5.4 From the moment Paper Trails presents the goods to the shipping firm for delivery, the risk of the goods getting lost or deteriorating (including damage, loss, theft) will lie with other party. If it concerns a consumer purchase, this risk will lie with other party from the moment of delivery.

5.5 Paper Trails has a right to ship a product within 14 business days. 

6. Inspection of goods and complaints

6.1 Other party shall immediately check the goods on delivery. As soon as possible after other party has established or could have reasonably established any defects or shortcomings, but within two weeks of delivery of the goods at the latest, other party shall notify Paper Trails in writing of any complaints, accompanied by a careful description of the complaint(s).

6.2 Complaints can be submitted to the Paper Trails visitor address, which is: Nowy Świat 54/56 lok 27, 00-366, Warsaw, Poland or by e-mail to: hellopapertrails@gmail.com.

6.3 Goods, about which other party has complained, shall be stored carefully and unused, unmixed and unprocessed, in a suitable place and, at Paper Trails's first request, to be placed at the disposal of Paper Trails or a third party to be designated by Paper Trails, for further inspection by sending the goods to Paper Trails at other party’s expense.

7. Time to reflect and cancellation

7.1 If it concerns a consumer purchase, other party has the right to cancel the purchase for fourteen days after receiving the product through a written statement to that effect. In that case, other party shall return the goods to Paper Trails, unopened and unused, as soon as possible and at its own expense. Paper Trails will return the money paid, excluding any shipping and/or handling cost, to other party as soon as possible and in any case within thirty days after the cancellation. 

8. Applicable law and competent court

10.1 All agreements and any other legal relations between Paper Trails and other party will exclusively be governed by Polish law.

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